BBCMagick ships via the US Postal Service, Fedex and UPS. Exact methods will vary based upon the availability of these services and what is offered to your location, and will be offered at the time of your purchase via the online shopping cart. Shipping charges are calculated upon the weight of the items within your order, the shipping method you choose, and your location.
Most orders will be shipped within 48 business hours, if items are available, and you are unable to make changes to an order once it has been packaged. Orders cannot be canceled once they have been shipped. you may however refuse the package, and upon its return receipt we will credit you for the merchandise. shipping fees and any return shipping costs will still apply.
An additional $12.50 charge will be applied for change of address, or location change after order ships (per box).
It is the responsibility of the purchaser to understand and answer for all fees and charges required by customs and duty regarding packages ordered and shipped internationally. Fedex and UPS have their own brokerage fees that we have no control over. these fees are billed in addition to any duty and tax.
All items sold and distributed by BBCMagick are legal for sale and distribution. However, it is the responsibility of all customers to understand local, regional, and national laws pertaining to the items they purchase, and purchasers are solely responsible for packages lost or destroyed, or any legal action resulting from the purchase of the items that are illegal in their particular country or region.
No merchandise will be accepted or replacements issued without prior approval to return such merchandise. contact us at 424.285.0776 and one of our operators will assist you, or you can email firstname.lastname@example.org . All returns should have “returns.” written clearly on the outside of the box. Inside the box, include the order number that you are referring to so that we can properly credit your account. BBC Magick accepts returned items that are in resalable condition purchased less than 3 months ago. oils that have been transferred into plastic containers are not considered to be in resalable condition. refused orders that are returned will be charged return shipping plus a $2 fee. Returns over 3 months will be charged a 20% restocking fee.
Due to the increase in shipping costs we reserve the right to bill your account for all shipping fees billed to us due to a package being returned or refused without prior approval.